20 October, 2012
On arrival at the Madrid Airport Hilton late last night we were upgraded to a huge corner room that was one of the best equipped we have ever stayed in.
Sadly many of the staff we encountered were either incompetent or couldn't care less. A bit of customer service training for staff would enhance the superb building and facilities at this hotel.
On arrival at the Madrid Airport Hilton late last night we were upgraded to a huge corner room that was one of the best equipped we have ever stayed in.
Sadly many of the staff we encountered were either incompetent or couldn't care less. A bit of customer service training for staff would enhance the superb building and facilities at this hotel.
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| Work area in our huge room |
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| Breakfast room/Restaurant from lift shaft |
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