Saturday, October 20, 2012

Schmick hotel

20 October, 2012

On arrival at the Madrid Airport Hilton late last night we were upgraded to a huge corner room that was one of the best equipped we have ever stayed in.

Sadly many of the staff we encountered were either incompetent or couldn't care less. A bit of customer service training for staff would enhance the superb building and facilities at this hotel.

Work area in our huge room
Breakfast room/Restaurant from lift shaft

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